What if my mobile isn't connecting to the ConnectedRide Navigator?

If you experience problems connecting your smartphone and ConnectedRide Navigator, please consider the following points:

The devices should be located close to each other.
Carry out the pairing process quickly to counteract the danger of a timeout.
Both devices should be up to date with the latest software. For the ConnectedRide Navigator, you can find this under "Settings > System > System update".

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What can I do if my ConnectedRide Navigator stops responding?

If the screen is "frozen", the device no longer responds or other problems occur, there can be many reasons for this. Please follow this instruction to restart the Navigator: Ta...

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The sound output of my ConnectedRide ComU1 is not working properly. What can I do?

If the sound output of your ConnectedRide Com U1 is not working properly, first check the following points: Check whether music playback is currently paused: Press and hold ...

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Do I need to insert a SIM card into the ConnectedRide Navigator to use it?

No, a SIM card for an Internet connection that is active at all times is not necessary to use the Navigator. You can also use the full range of functions, such as traffic consid...

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ConnectedRide Navigator | BMW Motorrad FAQ

What if my mobile isn't connecting to the ConnectedRide Navigator?

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