The sound output of my ConnectedRide ComU1 is not working properly. What can I do?

If the sound output of your ConnectedRide Com U1 is not working properly, first check the following points:

If the problems with the sound output could not be solved after carrying out the above-mentioned fault elimination, please contact your authorised BMW Motorrad Retailer.

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ConnectedRide ComU1 | BMW Motorrad FAQ

The sound output of my ConnectedRide ComU1 is not working properly. What can I do?

Check whether music playback is currently paused:

Increase the volume and check whether sound is output when the volume is increased:

Switch on your Mesh Intercom and then check the sound output again:

Check the battery charge state:

Check whether your ConnectedRide Com U1 and all connected devices are up to date:

Check whether there is a meaningful pairing and whether the pairing was carried out correctly:

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